Why Can't I Access a Screen?

You can only access screens that your user sign on has been granted access to. This property is referred to as Permissions. Use the table below to find the screen you need access to and determine the Permissions that are needed. To solve this, you need to discuss this issue with your system administrator to have the Permissions changed.

To access Permissions:

  1. Follow this path: Administration } User/Role Setup } Role Definition.

The Role Definition page is displayed. View field definitions.

From the Permissions page, you can:

Determine Which Permissions Are Needed for the Payments/Adjustments Pages

Permission Type

Parent

Permission Item

Banners

My Office

Payments and Adjustments (Payments/Adjustments)

Screen (New Mode)

Payments/Adjustments

Button_ElectronicRemittance

Screen (New Mode)

Payments/Adjustments

Export

Screen (New Mode)

Payments/Adjustments

New

Screen (New Mode)

Payment/Adjustment Details

Delete

Screen (New Mode)

Payment/Adjustment Details

New

Screen (New Mode)

Payment/Adjustment Details

Save

Screen (Upload Mode)

Payments/Adjustments

Button_ElectronicRemittance

Screen (Upload Mode)

Payments/Adjustments

Export

Screen (Upload Mode)

Payments/Adjustments

New

Screen (Upload Mode)

Payment/Adjustment Details

Delete

Screen (Upload Mode)

Payment/Adjustment Details

New

Screen (Upload Mode)

Payment/Adjustment Details

Save

Screens

My Office

Payment EOB

Screens

My Office

Payment/Adjustment Details